This Privacy Policy explains how Oneness Co ("I", "me", "my", or "we"), operated by Ambika Bhan, collects, uses, stores, and protects your personal information when you visit our website, subscribe to our newsletter, download a lead magnet, or engage our professional services.
By interacting with my website or services, you agree to the practices described in this policy.
Business Name: Oneness Co (operated by Ambika Bhan)
Service: Conversion Strategy, Email Marketing & Copywriting
Location: India
Contact: hello@ambikabhan.com
Name and email address when you subscribe to my newsletter or download a lead magnet
Business information, goals, and challenges shared during discovery calls or consultation sessions
Payment details when you purchase a service (processed securely via a third-party payment processor — I never store card data)
Any information you voluntarily share by replying to my emails
Website analytics data including pages visited, time on site, and referral sources (via Google Analytics and/or Hotjar)
Device type, browser, and approximate geographic location derived from your IP address
Heatmaps and session recordings to understand how visitors interact with my website (via Hotjar)
I use the information I collect to:
Deliver the lead magnet, resource, or service you requested
Send you my weekly newsletter, conversion teardowns, and messaging insights (only with your consent)
Understand your business needs and provide relevant, tailored advice
Personalise and improve the emails and content I send you
Process payments for my services
Respond to your enquiries and support requests
Improve my website and content based on analytics data
Comply with applicable legal obligations
I will never sell your data, use it for unrelated advertising, or share it with third parties except as described in Section 6.
Legal Basis for Processing
Process your personal data on the following bases:
Consent: When you subscribe to my newsletter or download a lead magnet, you consent to receiving communications from me. You may withdraw consent at any time by clicking "unsubscribe" in any email.
Contract: When you engage my services, processing your data is necessary to fulfil our agreement.
Legitimate Interests: Improving my website, understanding audience needs, and running my business effectively.
Legal Obligation: Where required by applicable law.
Third-Party Tools & Data Processors
All third-party processors are required to handle your data securely and only for the purposes I specify. I do not grant them permission to use your data for their own marketing.
Data Retention
I retain your data only for as long as necessary:
Newsletter subscribers: Until you unsubscribe or request deletion
Client project data: For a reasonable period after project completion, to handle any follow-up queries
Payment records: As required by Indian tax and accounting regulations
Analytics data: Subject to the default retention settings of Google Analytics and Hotjar
Your Rights
You have the right to:
Access the personal data I hold about you
Correct any inaccurate or incomplete information
Request deletion of your personal data (subject to legal retention requirements)
Withdraw consent to email communications at any time via the unsubscribe link in any email
Object to processing based on legitimate interests
To exercise any of these rights, please contact me at hello@ambikabhan.com. I will respond within a reasonable timeframe.
Cookies
My website may use cookies and similar tracking technologies to improve your experience and gather analytics data. You may control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
Data Privacy
I take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and I cannot guarantee absolute security.
Children's Privacy
My services are intended for business owners and professionals. I do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has submitted data to me, please contact me at hello@ambikabhan.com and I will delete it promptly.
Changes To This Policy
I may update this Privacy Policy from time to time. When I do, I will update the "Last Updated" date at the top of this page. Continued use of my website or services after any changes constitutes acceptance of the updated policy.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how I handle your data, please get in touch:
Oneness Co — Ambika Bhan
Email: hello@ambikabhan.com Website: onenessco.com
